We accept credit card payments or direct deposits for purchases and hire extensions.
Our couriers deliver daily throughout Brisbane (and surrounding areas), Sunshine Coast, Townsville, Mackay and select areas in North Qld. In addition to our own couriers, we use selected freight companies to deliver nationally, typically within 48 to 72 hours. Delivery fees are determined by weight and distance and start from $10 (online orders) and $22 (retail orders). See the transport calculator for an estimate on the checkout page when purchasing online or call 1300 881 968 for over the phone or in store orders.
No, we deliver only in Australia.
Yes. You can hire in the Brisbane region and selected SE Qld locations. As well as in the Townsville and Mackay regions and selected North Qld locations. We also sell ex hire equipment nationally. Call us on 1300 881 968 to discuss if we have your required product available as an ex rental item for sale.
No, GST is applied at the Check Out page when applicable.
Repair & Maintenance
Yes.We provide mobile and in store servicing and repair of healthcare equipment to the general public as well as to businesses including hospitals, aged care facilities and medical professionals. Our qualified technicians are manufacturer trained and certified to provide service and repairs to a wide range of healthcare equipment. If this is a service you require please call us on 1300 881 968.
Yes. We provide mobile servicing and repair of healthcare equipment.
Yes. We have a wide range of spare parts available for purchase. If this is a service you require please call us on 1300 881 968.
Exchange & Return
If you wish to return or exchange an online order please head into one of our stores. If that is not possible, you can also return them via post. To return via post please contact 1300 881 968 for further instructions.
Yes. We supply paediatric equipment for both hire and sale. It is advisable to call us on 1300 881 968 to discuss your individual needs.
Yes. We supply bariatric equipment for both hire and sale. It is advisable to call us on 1300 881 968 to discuss your individual needs.
Loan Equipment for Trial
Yes. Therapists are welcome to contact us to discuss the logistics to receive equipment to trial with their clients.
Yes. We regularly liaise with Occupational Therapist, Physiotherapists, Hospital outpatient wards, Nursing staff, Rehabilitation Engineers and Carers.