Understanding NDIS AT complexity levels

Like many technologies, AT ranges from the really simple to the very complex and sometimes you may need help to figure out what is the right AT solution for you. We use four levels to describe the complexity of your AT needs. The table below explains the different complexity levels of AT to help you identify, find and access the AT you need. (Choosing Assistive Technology)

Complexity Level

Description and Examples

Is an assessment required before I can access NDIS funds?

Level 1 – Simple, low-risk AT

Simple, low risk products and services that are easy to buy and need no or very little assistance to set up and use.

Not required: These are the everyday AT items that you can easily access and test out that don't cost much or require support.

Note: Excludes weighted blankets, bed-stick, poles, bed rails and bed rail cover - those products are considered Level 3 or 4 AT.

Level 2 – Standard AT

AT you can buy easily "off the shelf", test and trial before making a final choice. However, you might need help to set up.


May be required: Depending on availability and your individual circumstance, you may require an assessment.

Level 3 – Specialised AT solutions

Similar to Level 2 AT but requires modification or is tailored to suit your needs.

Required: You will require experienced professional support to help identify and set up (and, in some cases train) before you can most effectively use it.

Level 4 – Complex AT solutions

Custom made AT which is specially made or configured for you.

  • Power Wheelchair with Integrated Control
  • Scripted Wheelchair
  • Complex Bathing and Toileting Device
  • Complex Pressure Care Management (High Level Pressure Cushions & Pressure Care Sleep System)
  • Bed System for Complex Needs (Full Mattress Replacement, Bed Rail & Bed Rail Covers)

Required: You will require specialist and/or ongoing support (including specialised training) to identify, buy and use.


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